Refund and Returns Policy

Container Refund Return Policy – Container King Shop

Thank you for choosing Container King Shop for your shipping container, vessel, and industrial parts needs. This Container Refund Return Policy provides clear and upfront guidelines to ensure transparency in every transaction. Please read this policy carefully before purchasing shipping containers, helicopter parts, or industrial equipment.

1. All Sales Are Final(Except Defective or Incorrect Products)

Due to the high value and specialized nature of our products, all sales under this Container Refund Return Policy are final. We do not accept returns or offer refunds once a purchase has been confirmed, invoiced, or delivered.

However, we do accept return requests only if the product is defective, damaged, or different from what was ordered.

This policy applies to:

  • New or used shipping containers, including 20ft shipping containers

  • Container services, modifications, add-ons, or custom fabrications

  • Vessels and specialized equipment, including helicopter parts (Robinson R44II Swashplate Assembly)

  • Accessories and trailers (Helicopter Trailer H150, R44 Tail Rotor Blades, R44 Skid Assembly)

2. No Refunds on Fees

Under our Container Refund Return Policy, all fees are non-refundable, including but not limited to:

  • Reservation deposits

  • Inspection or appraisal fees

  • Administrative and processing fees

  • Shipping and delivery charges

  • Customization or refurbishment costs

These fees cover time and resources invested in sourcing, preparing, or reserving containers, vessels, and parts.

3. Due Diligence Before Purchase

To ensure smooth processing under this Container Refund Return Policy, customers are encouraged to:

  • Review product specifications, condition reports, and photos

  • Arrange independent inspections before finalizing a purchase

  • Confirm compliance with local import/export or registration rules

  • Ask questions regarding product  customization

4. Delivery and Acceptance

As part of our Container Refund Return Policy:

  • Buyers must inspect the product upon delivery.

  • Any transport damage must be reported immediately.

  • Once signed off, no refunds or exchanges will be approved.

  • Absence during delivery equals automatic acceptance of the product “as is.”

5. Returns for Defective, Damaged, or Incorrect Products
We only accept return requests if the product is defective, damaged during delivery, or different from what was ordered.

To qualify:

  • Issue must be reported within 7 days of delivery

  • Provide order number, photos, and a description of the issue

  • Product must be unused and in original condition

If approved, we will provide a replacement, repair, or refund depending on product availability.
Refunds and replacements are processed within 7–14 business days of claim approval.

6. Force Majeure and Market Conditions

According to this Container Refund Return Policy, we cannot issue refunds for reasons beyond our control, including:

  • Port delays, customs issues, or shipping disruptions

  • Global pricing fluctuations or inventory changes

7. Payment Disputes and Chargebacks

If you experience any issue with your order or payment, please contact us first. We will review the case and work with you to reach a fair and prompt resolution.

For additional guidance on buyer protection, you may consult the Federal Trade Commission’s consumer resources

 

8. Contact Us

For help understanding this Container Refund Return Policy, contact us:

📧 Email: info@containerskingshop.com
📞 Phone:+1(862) 901-1540

📍 Address: 980 Rivers St, San Pablo, CA 94806, United States