Refund and Returns Policy

Return and Refunds Policy

Thank you for choosing Container King Shop for your shipping container and vessel needs. We strive to provide clear, upfront policies to ensure full transparency in every transaction. Please read our Return and Refunds Policy carefully before making any purchases.

1. All Sales Are Final

Due to the nature of our business and the value of the products involved, all sales of shipping containers and vessels are final. We do not accept returns or offer refunds once a purchase has been confirmed, invoiced, or delivered.

This policy applies to all:

  • New or used shipping containers (standard, refrigerated, reefers,high cube, etc.)
    Other Container Services
  • Container modifications, add-ons, or custom fabrications

2. No Refunds on Fees

All fees paid are non-refundable, including but not limited to:

  • Reservation deposits

  • Inspection or appraisal fees

  • Administrative and processing fees

  • Shipping and delivery charges

  • Customisation or refurbishment costs

These fees cover the operational costs and time invested into sourcing, preparing, or reserving containers/vessels, and therefore cannot be recovered or reversed.

3. Due Diligence Before Purchase

We strongly recommend that all customers:

  • Carefully review product specifications, photos, and condition reports

  • Arrange independent inspections if desired before finalising a purchase

  • Confirm compliance with local import/export, registration, or maritime regulations

  • Ask questions about condition, certification, or customisation options beforehand

Purchases made without conducting due diligence will not qualify for reconsideration or credit.

4. Delivery and Acceptance

Upon delivery or transfer of ownership:

  • Buyers are responsible for inspecting the container or vessel on site

  • Any concerns regarding transport damage must be reported immediately upon delivery

  • Once the product is signed off or accepted, no refund or exchange will be permitted

If a customer fails to be present for delivery, the shipment will be considered accepted “as is.”

5. Force Majeure and Market Conditions

Prices and availability of containers and vessels may fluctuate due to global market forces and logistics conditions. We cannot issue refunds for delays or price changes caused by circumstances beyond our control, including port congestion, customs clearance delays, or supplier availability.

6. Fraudulent Disputes and Charge backs

Initiating a charge back or payment dispute in violation of this clearly stated policy will result in:

  • Immediate forfeiture of all claims to the product or service

  • Suspension of future transactions with our company

  • Legal action to recover costs and damages, if necessary

7. Contact Us

If you have questions about any item or service prior to purchase, we are here to help:

Email: info@containerskingshop.com
Phone: +1 (888) 588-8319
Business Address: 13555 S Stemmons St, Sanger, TX 76266

By proceeding with any transaction on our platform or through direct sales channels, you acknowledge and agree to this Return and Refunds Policy in full.